What are the festival opening times?
Friday – Festival opens 15:00, main stage finishes 23:00
Saturday – Festival opens 11:00, main stage finishes 23:00
Sunday – Festival opens 11:00, main stage finishes 22:30
No admission to site after 22.00
What are the Box Office opening times?

Friday – 13:00 for campers, 15:00 for General Admittance
Saturday – 11:00
Sunday – 11:00
Box Office closes at 22:00 every day

How much are ‘On the Door’ Tickets?

Please see our Ticket info page for ‘On the Door’ ticket pricing.

What time are the after parties?

Friday – 22:00 to 01:00
Saturday – 21:30 to 01:00

What are the Campsite opening times?

Campsite opens 13:00 Friday and closes midday Monday.

What are the Family Arena opening times?

Saturday 20th July – 11:00 to 19:00
Sunday 21st July – 11:00 to 18:30
Please note the Family Arena is not open on Friday 19th July.

How do I get to the festival?

Please see our Travel page.

Will there be taxis to get home?

If you are planning to get a taxi home please pre-book it to pick you up from the taxi drop off area (SG1 2JE). Please see our Travel section for some local taxi numbers.

Where will the free shuttle be running from?

Please see our Travel page.

How do I get tickets for the free shuttle?

The shuttle is just running on a first come first served basis so you can’t pre-book tickets.

Is there a car park?

Yes, we have parking available in the adjacent field. Use postcode SG4 7JJ. The walk from the car park to the festival site is approx. 7 minutes.

Car park opening times:

Fri: 1pm – 2am
Sat: 9am – 2am
Sun: 9am – 11pm
Mon: 9am – Midday

GATES WILL BE LOCKED OVERNIGHT

Car parking can be purchased online for £7.50 or £10 cash on the day.

How far is the car park from the campsite?

Car Park: Please book Car Park passes in advance via Buy Tickets.

Our Campsite is only 250M away from the car park and we’ll even have volunteers on hand who can lug your luggage in return for a donation!

Is there any restriction on what alcohol I can bring to the campsite?

Campers are permitted to bring in 8 x Cans of beer or 2 L’s of Cider or 2.2 L’s (1 x box) of wine per person with a camping ticket. This is for consumption in the campsite only. Alcohol purchased on the festival site cannot be taken into the campsite.

On re-admittance of a camper no further alcohol can be brought into the campsite.

Can we have campfires and BBQ’s at the campsite?

We’re afraid there are no campfires or BBQ’s allowed on the campsite.

What is the ‘pay on the gate’ entry cost?

Please see our Tickets and Prices page for gate prices.

Can I bring my own food and drink?

No food or drink is allowed to be brought on to the festival site. With the exception of food for children under 5 years old.
There will be free drinking water available.

What food is available?

Take a look here: Feast in the Field

Are there any Gluten Free options from the food vendors?

“The duck platter, duck wings and duck fat chips are all gluten free” – Crispy Duck Rotisserie

What payment methods will be accepted for food and drink?

Main Todd Bar: Token only
VIP Bar: Token & Card
Woods Bar: Token only
Food: Cash & Card

Where can I get Drinks Tokens?

On arrival you can purchase drinks tokens at the Box Office, at the token selling point by the main bar, or from one of the Todd Team who you’ll find wandering selling tokens. Tokens can be used across the whole weekend, but they are non-refundable, so towards the end of the night do think about how many tokens you have / need.

You’ll also need to purchase a re-usable cup from the bar for £1. If you’ve got one from last year bring it along and re-use it! This system of re-usable cups has a huge effect on reducing litter at our Festival which is really important to us.

What kind of music will be playing?

You can view the up to date line up on our Festival Line Up page.

I’m under 18, can I come?

Yes, tickets are available for all ages, but you will need to be accompanied by a responsible adult aged 21+.
If you appear to be under 18 years old you may be asked to provide I.D to gain entry to the festival.
We do operate a strict Challenge 25 policy, if you look under 25 you’ll be asked to present ID when purchasing alcohol.

Do I need ID?

If you appear to be under 18 years old you may be asked to provide I.D to gain entry to the festival, e.g. driving licence or Proof of Age card.
We are also operating a Challenge 25 Policy at the bar.

Will there be Cash Machines on Site?

There won’t be cash machines on site but you will be able to get cash back from our Box Office & Token Booth Office.

What Medical facilities will there be onsite?

We will have event paramedics with ambulance and response car between the hours of 11am – 1am. Outside of these hours we will have 24hr qualified first aiders to assist.

Can I bring a picnic blanket and chairs to sit on?

You are welcome to bring a picnic blanket and/or camping chairs to sit on in the festival arena. However we will be operating a bag search policy at the entrance.
Strictly no food or drinks are allowed to be brought on site, with the exception of baby food and bottled water.

What facilities are there for the disabled? Is there access, etc?

We welcome festival goers with disabilities to attend TTH.
However please note that the ground is former pastureland and will be uneven in places.

We have disabled parking which is closer to the event site, there will be clear signage on the local roads.
We are also providing a designated view area next to the front of house gazebo, and close-by disabled bathroom facilities.

Up to one free entry, for a carer, per disabled festival goer.
Please ensure the carer brings their Carer Passport or similar ID to indicate they are registered as a carer.

Disabled campers will be allocated camping space close to the main festival site. Carers will be able to leave a vehicle parked next to their tent in this area.

I’m worried about bringing my little ones. How can you help us keep them safe?

Tiny tots sometimes have the knack of toddling off.
We will be operating a lost children and vulnerable persons policy, with carer/parent/responsible adult phone number written on the underside of the child’s wrist band.

What if I lose my mobile phone or wallet at the event?

We will have a lost property desk located with site management.
You can ask any of our friendly stewards to point you in the right direction.

Will it get muddy?

The festival takes place in a field called Bury Wood, in the heart of the beautiful Hertfordshire countryside.
We’ve enjoyed it in all weathers! However if rain is forecast we recommend donning your favourite pair of wellington boots.

Can I bring pets?

No pets are allowed on the festival site.
Guide dogs are allowed.

Are there toilets?

Yes, all toilet requirements will be catered for.

Are there baby changing facilities?

Yes. Baby changing facilities will be positioned near the festival Toilets.

 

Please get in touch if these don’t cover it.